How it works
Two sides of the same country: booking one, and offering one.
Getting a ride
Tap Where to?, choose where you are going and say how many are riding, and you see every ride option with its fare before you commit. Only options with a seat for everyone are shown: an ordinary taxi seats 4, and a bigger group, up to 6, rides in Ryde XL, a taxi that seats 6, or takes two taxis. The nearest free taxi is asked first, and the first driver to accept is yours. You watch them come, and they ask for your pickup code before the trip starts.
In San Pedro, trips between the town's areas have a set fare, and north of the bridge the trip is metered at BZ0 per mile. On the mainland fares are metered at BZ$3 per mile, with a BZ$7 minimum. From 10pm to 6am, BZ$5 is added. You may add up to 2 stops on the way, BZ$7.00 each, and each rider after the first adds BZ$5.00. When the government's gas price moves, each mile of the fare moves with it, a few cents up or down, and your receipt shows it. If the nearest free taxi is far away, its drive to you is added, and you see that too before you book.
Pay the driver in cash at the end, or by card in the app where offered. A card fare goes to the driver in full. Cancelling a ride costs nothing.
Renting a vehicle
Open Book, pick your town, your dates and how many are coming, and see what is actually free for that window. Where the company delivers, choose where it brings the vehicle: your hotel, your house, or any spot you search for or pin on the map in its town. Every price is all in: the rate and GST, and where the company delivers, delivery and collection, and for golf carts on Ambergris Caye the bridge pass. Fuel and damage are not included. Longer is cheaper: a three-day deal beats three single days.
Each company's own rules, extras and cover are shown before you book. The company confirms your request, unless the listing is Instant book. At handover it checks your driving licence and walks the vehicle round with you, noting fuel and damage, and may hold a deposit (BZ
00 by default, or the company's own way and amount, shown before you book), returned when the vehicle comes back as it left. What licence you need depends on the vehicle: class A, H or ALL (or a car licence from home) for a golf cart, any licence for an ATV, one that covers motorcycles for a motorcycle (a helmet comes with it), a car licence for a car. You must be 18 or over.
Changing your mind
Cancel a rental before the company confirms it and it costs nothing. Once it is confirmed, it is free until the company's free time runs out (24 hours before handover unless the company has chosen otherwise), then one day's rate, and one day's rate if you are not there. Your booking screen shows exactly which applies before you book.
Becoming a driver
In the Ryde Driver app, tap Apply to drive; or on ryde.bz, Account, then Become a partner, then Drive a taxi. Take a photo of the vehicle licence and insurance stickers on your windscreen, your certificate of title and your driver's licence: Ryde reads the details from each photo, so there is almost nothing to type. A person checks each application, and you see where yours is. Once approved, go online when you like in Ryde Driver. You pay Ryde nothing, and card fares Ryde holds for you are paid every Monday.
Listing your vehicles
Account, then Become a partner, then Rent out carts or cars. Your company, a photo of each of its papers, where renters collect or where your vehicles start from, a WhatsApp number and one vehicle to start. Once approved, set your own rates and rules, add your fleet and take bookings, on ryde.bz or in the Ryde app. Each vehicle you add goes live once Ryde has checked the photo of its papers. Ryde takes 15% of completed bookings made through Ryde, and nothing on rentals you record yourself. While payments are cash you collect the full amount and pay Ryde its commission in the app.